About Tracey Fleming

Tracey Fleming is a seasoned hospitality professional with over 30 years of industry experience. She has a proven track record of delivering operational excellence and hospitality business management across multiple award-winning businesses, including The Corner Cafe, Blue Mini Cafe, Boneo Road Roasters and Elements Eatery. Tracey has also consulted with several well-known Mornington Peninsula tourism and hospitality businesses, allowing them to improve operations and overall business health.

  • Operational Excellence – Tracey has spent over two decades delivering operational excellence in hospitality business management. Her expertise spans multiple award-winning venues, where she has led teams and operations to success.
  • Continuous Improvement – The hospitality and tourism industry is ever-evolving. Tracey understands the importance of continuous improvement—whether it’s implementing the Healthy Eating Guidelines, launching new product lines, expanding catering services, or refining operations for financial sustainability.
  • Operational Evaluation & Strategies – Tracey helps identify areas for improvement and provides strategic, actionable recommendations to enhance efficiency and performance.
  • Project Management & Startups – From concept to execution, Tracey supports hospitality startups, fitouts, and new ventures with expert project management.
  • Customer Experience Enhancement – Your reputation is everything. Tracey helps businesses deliver customer experience excellence that keeps guests coming back.
  • Business Growth & Sustainability – Tracey supports businesses in achieving growth while embedding sustainability initiatives for long-term success.

A Message from Tracey

“Hospitality is more than just good food and service—it’s about creating memorable experiences, building strong teams, and running sustainable, thriving businesses.

I’ve walked the path from concept to exit, and I know the challenges and rewards that come with it. Whether you’re launching a new venue, refining your operations, or navigating change, I’m here to help you succeed.

Let’s work together to bring your vision to life.”

— Tracey Fleming